Return and Refund Policy

Due to small production batches, we do not accept returns, refunds, or exchanges. 

If you are unhappy with your purchase, please contact us at and we will do our best to help you get the most out of it!

Any damages or discrepancies must be addressed within 7 days of receiving it with pictures attesting to the damage or discrepancy.

Please note that Scentora reserves the right to make the final decision on whether the package/product is considered damaged beyond the point of recovery to warrant a replacement.

We stand behind our products. At the same time, we will also do everything we can to ensure that our customers have a positive Scentora experience.