How We Ship
Scentora connects with third-party courier services via ShipRocket to deliver your orders. We connect with them only on a delivery-to-delivery basis.
Our shipping days: Monday to Friday. And Saturdays for any local deliveries through Dunzo, Telyport, or Lalamove. We do not ship during postal holidays.
Tracking your order: You will receive an E-mail once your order has been shipped. You will also receive more E-mails/SMS updates once your parcel is out for delivery.
For deliveries through Dunzo, Telyport, or Lalamove: Team Scentora will you contact you prior to scheduling a drop-off and inform you when the delivery personnel picks up the package from our location.
We humbly request that customers be available to receive calls from the courier company on their given phone numbers if the personnel have trouble with your address or if they require any sort of clarification.